2 Databases and two Separate web helpdesks?

Open discussion about the Asset Navigator Web HelpDesk

2 Databases and two Separate web helpdesks?

Postby dlindsay on Fri Mar 05, 2004 12:45 pm

Hello

Could you tell me if this possible ?

Currently have one DB used by IT support. which users log ITSupport tickets using webhelpdesk. IT Support then respond/Close tickets using Asset Navigator.

I have created a New DB which will be used by Developer team. Users will be logging web helpdesk tickets for Developer support. Who will then respond/Close tickets using Asset Navigator

Thanks
dlindsay
Junior
 
Posts: 6
Joined: Fri Sep 20, 2002 10:16 am

Postby mhull on Mon Mar 08, 2004 5:37 pm

It is possible to have two Asset Navigator databases, as long as they are cumulatively within the terms of your license (user licenses and audit node licenses.)
mhull
 


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