AD users in OU's NOT Users folder ??

Open discussion about the Asset Navigator Web HelpDesk

AD users in OU's NOT Users folder ??

Postby kjohansen on Thu Feb 05, 2004 6:37 pm

With windows authentication on:

Will it soon be possible to autocreate users in web helpdesk if the users are placed in different OU's.

I need it not to destroy the current structure of the AD.

Please advise.

Regards

Kenneth Johansen
kjohansen
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Postby mhull on Thu Feb 05, 2004 6:41 pm

4.3 is currently in testing, and will allow detection of users in all OU's.
mhull
 

GREAT !!!

Postby kjohansen on Thu Feb 05, 2004 7:32 pm

I'm looking forward to that, can you say anything about a release date...

I don't need the actual date just an estimate : will it be before summer ?

Regards

Kenneth Johansen :-)
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Posts: 11
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Postby mhull on Fri Feb 06, 2004 2:52 pm

We currently estimate that it will be before summer
mhull
 

Postby DSR on Wed Feb 25, 2004 6:09 am

Hello...

This is really a big problem in my company...

We have about 270 users (Regulary changing) distributed in different OU's...

As long as I can't specify a precise groupe access (also buggy in 4.2) or select useres in different OU's I have really big troubles... :-(

In one word... I can't use the HELPDESK as long as none of these problems is corrected...

Is there allready a patch that works (even in beta) that I could use.

P.S: Auto-registration also crashes... But that's subject to another question...

Thank you for your HELP

Umar
DSR
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Location: Switzerland

Postby mhull on Wed Feb 25, 2004 1:41 pm

There isn't any current release date on 4.3, but I can tell you that it is currently in testing.

Regarding auto-registration 'crashing' (by which I assume you mean erroring out) this is probably not a separate issue at all... if the user is in a custom OU, it is typical to get an error.
mhull
 


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