Import other knowledge base into the AN knowledge base

Open discussion about the Asset Navigator Web HelpDesk

Import other knowledge base into the AN knowledge base

Postby jsmessier on Thu Jun 26, 2003 2:01 pm

Hi,

We where using a knowledge base on access before we bought AN. How can i import all the article in AN Knowledge base. I have tried exporting all the existing article in a file and then importing them in AN, but there seems to be some kind of OLE problem.

Can you assist?
jsmessier
Junior
 
Posts: 5
Joined: Wed Jun 04, 2003 9:10 am

Postby mhull on Mon Jun 30, 2003 1:44 pm

Currently, the Asset Navigator Import Wizard does not support the Knowledge Base. However, we have taken note of your request for this functionality, and may be able to add it to a future version.
mhull
 


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