Cannot submit ticket using Opera Web Browser

Open discussion about the Asset Navigator Web HelpDesk

Cannot submit ticket using Opera Web Browser

Postby jsmessier on Wed Jun 04, 2003 9:26 am

Hi,
When we click "submit" to create a new ticket, the page reload without creating the ticket with the browser Opera (version 7.02). This page page work well with IE.
jsmessier
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Postby mhull on Wed Jun 04, 2003 11:09 am

We are aware that Opera has difficulties with the code on the web interface. However, we only support IE.
mhull
 

Postby jsmessier on Wed Jun 04, 2003 3:25 pm

Are there any plans to fix this in a futur version?
jsmessier
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Postby mhull on Thu Jun 05, 2003 5:21 pm

We're not specifically moving towards Opera support. However, Opera has been getting better and better about interacting with dynamic web pages, so hopefully it will be interoperable with our software in the future.
mhull
 

Same problem in IE for Pocket PC

Postby david.robinson on Thu Dec 18, 2003 6:14 pm

We have found the same problem when trying to submit tickets using our pocket pc's with Internet Explorer. The funny thing is, everything else on the Helpdesk website works. We can edit existing tickets and everything. It just seems to be a problem with the submit button in the New Ticket page. It would be really nice if this could be fixed.
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Postby mhull on Mon Dec 22, 2003 3:36 pm

Can you successfully submit from a regular PC?
mhull
 


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