Tech Help Desk-Is there a time limit for being logged in?

Open discussion about the Asset Navigator Web HelpDesk

Tech Help Desk-Is there a time limit for being logged in?

Postby david.robinson on Wed May 21, 2003 9:40 am

If I leave my browser open while logged in to the Technician Helpdesk, after a period of time if I click on a link it takes me back to the login page. Is there a time limit for how long you are logged in and if so can I change it or disable it?
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Postby Isaev on Wed May 21, 2003 10:50 am

It's property of IIS and ASP. Usualy after idle 20 min - you Session closed. I think in properties IIS you might find idle time.
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I found the setting in IIS.

Postby david.robinson on Thu May 22, 2003 10:45 am

The setting was in the properties page of the TechHelpDesk application folder in IIS. When you right click on this folder in IIS and go to properties, there is a configuration button you click that opens the 'Application Configuration' page. Click on the App Options tab and there you may specify the Session Time Out. I just changed this setting but I think it will work. Thanks for your help!
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