How to distinguish between Acrobat and Acrobat Reader.

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How to distinguish between Acrobat and Acrobat Reader.

Postby moroz on Tue May 10, 2005 5:10 pm

Q: As I have been entering software license records, I have discovered that the number of installations reported for Adobe Acrobat 5.0 were much higher than they should be. Apparently, Acrobat and Acrobat Reader are being lumped together. How to distinguish between registered Acrobat and free Acrobat Reader?

A: This question is based on the fact that the manufacturer in question doesn't differentiate in the registry between the reader (free version) and the purchased registered version. And it is up to the product manufacturer to provide this information in an accurate and readable way.

Since the registry information is not available, we will need to use another technique and detect the edition based on the custom recognition rules. This process will require the following steps:

1) open the properties window for the file or shortcut that you execute to start each Adobe program and record each file name (we used version 5 for this case and our files were:

- Acrobat.exe for the registered version

and

- AcroRd32.exe for the free edition)

2) Re-run the Deployment Wizard and enable the file scan feature for 'exe' files

3) Re-audit your computers and upload the data into the database

4) Start Asset Navigator GUI, open the SRM section

5) Create custom recognition rules for Acrobat.exe and AcroRd32.exe

6) Apply new recognition rules to the 'problem' products and re-evaluate your software installations

It is expected that after these steps your will have correct installation information for the 'problem' manufacturer products.

*** We outlined the general steps and for detailed explanation on SRM functionality please refer to the product Help
*** Since there in no 'undo' action for re-evaluation software installation we recommend to get familiar with this functionality before making any changes to your production database, make a backup copy and run a few test on the 'test' database.
moroz
Alloy Software
 
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Joined: Wed Aug 28, 2002 9:31 am

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