can HD ticket auto link asset?

Open discussion about our Asset Navigator application

can HD ticket auto link asset?

Postby uva85 on Tue Jun 22, 2004 1:23 pm

when creating a new ticket from a computer record (add new help desk request), is it possible to have that asset linked automatically? maybe that's a wish list item...
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Postby moroz on Tue Jun 22, 2004 1:43 pm

It is not obvious that you always want to link the Computer from the record you currently stay on. We believe that the User will have more options open while use the existing logic - manual asset linking.
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