Methods for creating a helpdesk ticket

Open discussion about our Asset Navigator application

Methods for creating a helpdesk ticket

Postby adamst on Fri Jun 18, 2004 6:09 pm

Hi all,

I am looking at buying the software, but want to know if it's possible for a user to create a ticket without having the software installed ?

Any ideas ?


Posts: 1
Joined: Fri Jun 18, 2004 6:06 pm

Postby mhull on Sun Jun 20, 2004 11:42 am

Definitely, you just need to have the User's Web Help Desk and they can submit tickets from a web browser. If you'd like to see a demo of the web interface email with your request.

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