Installation

Open discussion about our Asset Navigator application

Installation

Postby isamoylov on Thu Jan 31, 2002 12:04 pm

Downloaded the Asset Navigator for IT Public Edition, went through the installation and attempted to launch the product. When it came up asking for the DB I pointed it to the example DB, then it comes back with \"Warning error open database. Error \'Unknown\' was occured. Please use other database file.\" no matter what DB I choose it comes back with that message. There are no installation instructions to setup this product so I am unaware as to what I need to do to demo this product.
isamoylov
Alloy Software
 
Posts: 100
Joined: Mon Feb 03, 2003 10:06 am

Postby Support Team on Fri Feb 08, 2002 1:21 pm

This might be happening due to an incompatible OS version. The application requires the MS ADO library to be installed on the machine. Please let us know what version of OS you are running. Also, which installation package did you install - the complete installation or Windows 2000 package?
Support Team
 


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