Latest version of integrated Help Desk and Asset Management solution includes enhanced HTML tools, Software License Compliance Management, Google Chromebook integration and more.

Bloomfield, NJ – December 6th 2017 – Alloy Software, a leading provider of IT service and asset management solutions, is proud to announce the release of Alloy Navigator Express version 8. This major upgrade offers numerous new features and improvements based on direct feedback from our customers.

Alloy Navigator Express 8 focuses on delivering new levels of usability, performance and security that IT organizations demand today from a Help Desk and Asset Management solution. New features in Alloy Navigator Express 8 include:

Communicate with Style

Generate eye-catching, professional looking communications by leveraging new HTML tools aimed at helping you communicate with style and efficiency. Rich-text formatting and inline image support provide you with the ability to thoroughly document issues and illustrate solutions, ensuring your users and team members communicate productively.

Track your Chromebooks

Alloy Navigator Express 8 leverages Google API to extract Chromebook data and incorporate it throughout Alloy Navigator’s workflow. Now you can collect and report on inventory data, and perform system management tasks on Chrome devices. This integration provides you with conveniently consolidated view of your entire Windows, Mac, Linux, and Chromebook computers, as well as mobile and other networked devices providing even more comprehensive asset management capabilities.

Receive up to the minute updates

Stay on top of your tickets, work orders, and other objects with the new live data views. Now you can see changes from other users without having to reload the data or wait for the next refresh cycle. Updated information arrives to your screen in the background, transparently to users, and what is most amazing, with virtually zero impact on performance!

Ensure Users are Compliant

Version 8 adds the ability to manage and track compliance for named user licenses. This license type indicates that the corresponding software product can be installed on multiple systems and the license remains compliant as long as only the specific person uses the software.

Quick Reporting from the Web

Now Web Portal users can export data from grid views into various formats, such as CSV, RTF, Excel, and PDF.

Availability

Alloy Navigator Express 8 is immediately available for evaluation and purchase. Customers with a current Software Maintenance & Support plan should contact our sales team for assistance with the upgrade.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of Service Management, Asset Management and Network Inventory software solutions that help organizations of all sizes automate IT operations. A privately held company, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades from the Stevie Awards for Sales & Customer Service, Golden Bridge Awards and Best Products Awards, among others. For additional information, visit www.alloy-software.com.

Version 8.0.1 is a maintenance release. This release contains 13 maintenance fixes for issues identified in the previous (8.0.0) version. These fixes cover the following areas:

  • Upgrade from earlier versions of Alloy Navigator
  • Data views
  • Workflow operations
  • E-mail integration
  • Active Directory Synchronization
  • HTML Support

Customers with a current Software Maintenance plan can download the update from the Alloy Support Portal.

 

Alloy Software is proud to announce the immediate availability of Alloy Navigator Enterprise version 8. This major upgrade offers numerous new features and improvements based on direct feedback from our customers. Here is a list of some of the changes in the new release:

Communicate with Style

Generate eye-catching, professional looking communications by leveraging a collection of new HTML tools aimed at helping you communicate with style and efficiency. Rich-text formatting and inline image support provide you with the ability to more thoroughly document issues, effectively document solutions, and ensure your users and team members are always on the same page.

Track your Chromebooks

Alloy Navigator 8 leverages Google API to extract Chromebook data and incorporate it throughout Alloy Navigator’s workflow. Now you can collect and report on inventory data, and perform system management tasks on Chrome devices. This integration provides you with conveniently consolidated view of your entire Windows, Mac, Linux, and Chromebook computers, as well as mobile and other networked devices providing even more comprehensive asset management capabilities.

Go Mobile with Physical Inventory

The new mobile barcode scanner application for Android phones and tablets provides technicians with the ability to quickly identify assets using barcode tags and perform physical inventory from a mobile device.

Change your Process on the Fly

Customizing the business logic is now easier that ever! Workflow Parameters can be easily adjusted to change various aspects of your workflow from a single screen.

Store Passwords Securely

Now you can safely store sensitive data, such as login credentials and account details. This information can remain visible only to the workflow engine while appearing as a series of asterisks on the screen.

Ensure Users are Compliant

Version 8 adds the ability to manage and track compliance for named user licenses. This license type indicates that the corresponding software product can be installed on multiple systems and the license remains compliant as long as only the specific person uses the software.

Quick Report from the Web

Now Web Portal users can export data from grid views into various formats, such as CSV, RTF, Excel, and PDF.

Give your Self Service Portal a Makeover

Customizing the look-and-feel of the Self Service Portal is now super easy thanks to LESS. The dynamic nature of LESS helps applying colors quickly and consistently with style sheet variables.

Availability

Alloy Navigator 8 is immediately available for evaluation and purchase.

Customers with a current Software Maintenance & Support plan are eligible to purchase this upgrade with a significant discount (up to 50-70%). Please contact our sales team for further assistance.

Alloy Software released a new cumulative update for the Alloy Audit Tools – an integral part of the Alloy Discovery and Alloy Navigator product lines.

Alloy Audit Tools is a package of various tools and components used by Alloy Discovery and Alloy Navigator product families to audit computers and work with audit snapshots.

A detailed list of changes in this version is available in the Release Notes document available on the Support Portal.

Target Products

This update applies to the following Alloy Software products:

  • Alloy Navigator Enterprise 6 and 7
  • Alloy Discovery Enterprise 6 and 7
  • Alloy Navigator Express 6 and 7
  • Alloy Discovery Express 7

Availability

This update is available for download from the Alloy Software Support Portal to customers with a current Software Maintenance & Support plan.

Alloy Software is proud to announce the immediate availability of Alloy Discovery Enterprise version 7.2. This minor upgrade offers numerous new features and improvements based on direct feedback from our customers. Here is a list of some of the changes in the new release:

Microsoft Exchange Integration

Administrative alerts in Alloy Discovery 7.2 now support Microsoft Exchange Server, in addition to SMTP.

Software Vendors

In order to streamline the management of software licensing information version 7.2 adds the concept of Software Vendors. This enables you to specify not only who manufactured a software product, but also where you purchased it from.

Software Detection

Alloy Discovery recognizes MS Office 2010, MS Office 2013, SQL Server 2014, and latest versions of Adobe’s creative products..

Batch Update for Software Products

Batch Update saves you time by making changes in multiple Software Product records simultaneously.

Attachments

Now you can attach files to Computer and Software Product records – a great way to share and keep track of related documents.

Virtual Machines

Now you can easily identify virtual machines running on a particular host. When you view the details of a computer hosting virtual machines,
they will appear listed on a separate “Virtual Machines” tab.

Latest Audit Tools

This release includes the latest version of Audit Tools that are integral part of Alloy Discovery and Alloy Navigator products. The update brings
your Audit Tools up to the latest version. The package includes Audit Data Viewer and Inventory analyzers for Windows, Linux, and Mac OS.

Availability

Customers with a current Software Maintenance & Support plan are eligible to download this update through the Support Portal.