Alloy Software wins Great User Experience and Rising Star from FinancesOnline

BLOOMFIELD, N.J. – November 20, 2018 – (Newswire.com)

Alloy Software continues to garner industry recognition with a pair of award victories from a leading analytical review platform. Alloy Navigator was reviewed and has been awarded the 2018 Great User Experience Award and 2018 Rising Star Award from FinancesOnline, a popular independent review platform for B2B, SaaS, and financial solutions.

Review experts measure software for the Great User Experience Award based on ease-of-use, interface design and features that facilitate work processes. Alloy Navigator answered these challenges with flying colors, as the review experts noted in their IT service management research paper the several advantages it has against the best IT service management software in the market. This includes its ability to:

  • “Alloy Navigator gives you total customization control over reports, dashboards, and analysis, resulting in high-quality insights that you won’t attain using other IT asset management systems.”
  • “…Navigator helps organizations to achieve complete IT operational awareness, thanks to auto-intelligent datalinks that discover and acknowledge essential relationships within information.”
  • “The software instantly recognizes compliance policies and ensures that organizations adhere to them using best-in-class software licensing tools.”

The Rising Star Award is given to software products that have notably increased in popularity, have received excellent customer traction and are very efficient at resolving relevant user issues. FinancesOnline vouched for Alloy Navigator’s effectiveness as well by commending us in their IT service management analysis and report. To determine the software’s popularity, FinancesOnline applied its behavior-based Customer Satisfaction Algorithm that gathers comments, feedback, opinions, and reviews to determine a rating based on user sentiment of the software. Alloy Navigator received an exceptional User Satisfaction score of 98%, thus proving it to be an outstanding fit among leading IT Service Management platforms.

These two awards reaffirm Alloy Navigator as the natural choice for businesses who strive to achieve the highest levels of productivity. Visit FinancesOnline’s Alloy Navigator features review to view the full details of the analysis.

About Alloy Navigator

Alloy Navigator is an all-inclusive IT Service and Asset Management solution trusted by IT professionals internationally. In 2017, Alloy Navigator was ranked among the Top 20 Most Popular ITSM products by Capterra. This year, Alloy Navigator has risen to win a Bronze Stevie Award, a Silver Customer Sales and Service World Award, a Gold Consumer World Award and recognition by Capterra as a Top 20 Most Affordable Help Desk Solution.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of Service Desk and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Alloy Software has received numerous accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide in an array of industries including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.

For More Information:

Contact:

Jonathan Cotto
Digital Marketing Manager
Alloy Software
973.661.9777 ext.7214
jcotto@alloy-software.com

New release helps organizations manage changes with comprehensive view of IT infrastructure

Bloomfield, NJ (July 16, 2018) – – Alloy Software, Inc. today rolled out a new release of Alloy Navigator focused on the visual representation of complex relationships across services, processes and other IT infrastructure components.

Today’s businesses have become heavily reliant on modern information technology, which has become increasingly more complex. The interconnection of services, applications, and platforms make IT infrastructure management a very challenging task. Complex dependencies make it extremely difficult to accurately predict the impact of changes, as well as diagnose and solve IT service issues in a timely and effective manner. For many organizations, the unforeseen consequences of changes have led to costly service downtime, unpredictable maintenance escalation, and repair expenses.

The latest update focuses on addressing these paramount challenges by offering new and enhanced tools for visualizing relationships between physical and virtual components of the IT business services, organizations, and people. This results in more accurate planning for infrastructure changes, recognition of their impact on services and business processes, increased IT awareness, happy customers, and a better bottom line.

“IT infrastructure is a complex and intricate mechanism,” explained Vladimir Vinogradsky, CEO of Alloy Software. “Keeping it in working order despite frequent changes requires not only an accurate account of its parts, but also a clear understanding of how these parts fit and work together. With this latest version of Alloy Navigator, our customers will be able to quickly leverage their data to see how IT components and processes relate to each other and gain much needed insight and intelligence for making informed decisions.”

About Alloy Navigator

Alloy Navigator is an award-winning ITAM/ITSM platform enabling customers to manage daily IT operations and automate mission critical IT processes.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management and network inventory software solutions that help organizations of all sizes automate IT operations. A privately held company, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades from the Stevie Awards for Sales & Customer Service, Golden Bridge Awards and Best Products Awards, to name a few.

For More Information:

Media Contact:

Jonathan Cotto
Digital Marketing Manager
Alloy Software
973.661.9700 x7214
jcotto@alloy-software.com

Alloy Software released a new cumulative update (version 6.1.2) for the Alloy Audit Tools. Alloy Audit Tools is a package of various tools and components used by Alloy Discovery and Alloy Navigator product families to audit computers and work with audit snapshots.

This update improves detection of Microsoft SQL Server editions and serial numbers, among other improvements. A detailed list of changes in this version is available in the Release Notes document available on the Support Portal.

Target Products

This update applies to the following Alloy Software products:

  • Alloy Navigator Enterprise 7, and 8
  • Alloy Discovery Enterprise 7, and 8
  • Alloy Navigator Express 7, and 8
  • Alloy Discovery Express 7

Availability

This update is available for download from the Alloy Software Support Portal to customers with a current Software Maintenance & Support plan.

 

Bloomfield, NJ – May 4th, 2018 – Alloy Software has been named the winner of a Bronze Stevie® Award in the New Product or Service of the Year – Software, IT Service Management Solution category of the 16th Annual American Business Awards®.

The winning solution was Alloy Navigator Enterprise 8, an ITIL-based IT Service Management solution designed and built with industry best practices and real-world customers in mind. Centered on a powerful business process automation engine, Alloy Navigator Enterprise equips consumers with the tools to streamline and improve the efficiency of their IT Operations including: Incident and Problem Management, Asset Management, Change Management, Knowledge Management, Organization Management, Contract Management, and more.

“This is the best combination that we can find in recent times, that is the combination of Service Level Management, Asset Management, Knowledge Management, Integrated Reporting and Network Inventory. The data sheet attached is informative. Scoring on innovation, implementation and impact,” said one of the Judges.

Alloy Navigator Enterprise 8 has successfully been used in a broad spectrum of industries, from hospitality, entertainment, and tourism to engineering, manufacturing, financial, and government organizations.

For more information on Alloy Software products, visit http://www.alloy-software.com/products/.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of IT Service Desk, Asset Management and Network Inventory software solutions that help organizations of all sizes automate IT operations. A privately held company, Alloy Software has been named one of the fastest-growing private companies in America and received numerous accolades from the Stevie Awards for Sales and Customer Service, Golden Bridge Awards and Best Products Awards, among others. For additional information, visit www.alloy-software.com.

About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

 

Contact:

Jonathan Cotto
Digital Marketing Analyst
Alloy Software
973.661.9777 ext.7214
jcotto@alloy-software.com

Version 8.0.2 is a maintenance release. This release contains 7 maintenance fixes for issues identified in the previous version.

Customers with a current Software Maintenance plan can download the update from the Alloy Support Portal.