Alloy Navigator® is an award-winning IT Service Management and IT Asset Management solution designed to maintain the balance between the IT, People, and Innovation.
- Help Desk or Service Desk with Auto Routing, Workload Balancing, and Escalations
- Service Level Management
- Change Management with multiple robust approval methods
- IT Asset Management
- Knowledge Management
- Network Inventory
- Software Asset Management and Software Licensing Compliance
- Organization and Contact Management
- Customer Self-Service Portal
- Smart Views, Dashboards, Integrated Reporting
Targeted for medium and large business environments, Alloy Navigator offers an intuitive, comprehensive, and easy-to-use approach for managing your Help Desk, Service Desk, IT assets and consumables, software licensing compliance, internal tasks, and other routine activities in modern IT departments. Alloy Navigator provides levels of flexibility and customization that offer unrivaled power to tailor data flow and workflow to your particular needs and priorities of your business. It is no surprise Alloy Navigator is being used in a very broad spectrum of industries, from hospitality, entertainment, and tourism to engineering, manufacturing, financial and government organizations.