Help Desk • Asset Management • Network Inventory • Software Licensing Compliance
 |
1-800-810-9020 1-973-661-9700 |
 |
sales@alloy-software.com |
Alloy Navigator 6
Alloy Navigator® is an IT Service Management solution designed and built with industry best practices and real-world customers in mind. Targeted for medium and large business environments, it offers an intuitive, comprehensive, easy-to-use approach to managing the Service Desk, IT assets, task assignments, and other everyday activities.
Version Info | |
| Current version: | 6.1.1 |
| Latest release date: | Apr 1, 2011 |
| Audit Tools version: | 5.3.0 |
| Audit Tools date: | Jan 30, 2012 |
Alloy Navigator 6, centered around a powerful business process automation engine, enables organizations to effectively manage and support operations within and beyond IT.
Main Features:
- Incident and Problem Management
- Service Level Management
- Change Management
- IT Asset Management
- Knowledge Management
- Network Inventory
- Software Licensing Compliance
- Organization and Contact Management
- Customer Self-Service Portal
- Integrated Reporting
New in Version 6:
The following is just a short list of the new features of Alloy Navigator 6. For a detailed overview, visit the New in Version 6 page.
- Action-based Workflow Management system
- Service Catalog
- Configuration Assemblies
- Announcements for technicians and end-users
- Agentless On-Demand Audit for Windows, Linux and Mac
- Discovery and detection of SNMP devices
- Form customization and customizable placement of user-defined fields
- Improved Email Response Management, integrated with Microsoft Exchange
- Fully featured Web Portal for technicians
- Completely re-designed Self Service Portal
- Role-based data views
- Compatibility with Windows Vista, Windows 7, and Microsoft SQL Server 2008
- Scheduled report generation
- Custom mapping of Active Directory fields
Product Webinars
Sign up for an interactive webinar to learn more about Alloy Navigator.
Sign up for Webinar
Price Quote
Request a price quote for Alloy Navigator tailored to your specifications.
Request Quote
Company |
Products |
News & Publications |
Services |