Help Desk  •  Asset Management  •  Network Inventory  •  Software Licensing Compliance

Alloy Navigator^® is an enterprise-level integrated IT infrastructure management suite based on ITIL principles. Alloy Navigator offers a perfect blend of IT Service Support, Asset Management, and Change Management, all consolidated into a single solution focused on streamlining IT service processes and effectively managing the complete IT life cycle.

• Incident and Problem Management
• Service Level Management
• Change Management
• IT Asset Management
• Knowledge Management
• Network Inventory
• Customer Self-Service Portal

Alloy Navigator Express™ is a tightly integrated Help Desk and Asset Management solution for Small and Medium Businesses. It offers everything you need to manage your help desk tickets and hardware/software inventory in an intuitive and easy to configure environment. Alloy Navigator Express is the solution for IT organizations looking for an easy way to improve their efficiency and streamline help desk operations.

• Help desk ticketing
• Network inventory
• Knowledge base
• Automatic email notifications

Alloy Discovery^® is a comprehensive network inventory solution for network administrators and IT service providers, advancing the Alloy Network Inventory product line with next generation technology. Targeted for small and medium business environments, it offers a compelling menu of best-in-class features and usability, delivering accurate and up-to-date information in a matter of minutes from the moment you install it.

• Automated computer discovery
• Network inventory
• Agentless on-demand audit
• Smart data filtering and automatic grouping
• Integration with external tools